Member Blaze, affiliates & the mobile app
Member Blaze referral milestones and giveaways, the Affiliate Center where affiliates promote offers and get paid, and the community's mobile app.
Three extras that sit around the community itself: Member Blaze turns members into recruiters, the Affiliate Center gives your affiliates a home inside the community, and Mobile App Setup puts the community on phones.
Member Blaze
Member Blaze is a referral program for your community. Every member gets a referral link; reaching a number of referrals earns them a reward, or an entry into a prize draw.
It's an add-on, under Settings → Add-ons → Member Blaze.
Note
The tab appears only when the community owner's ESTAGE account holds a Member Blaze licence. A one-hub licence works in one community; an unlimited licence works in all of them.
The dashboard
Member Blaze - Dashboard shows:
- new members over the last 7, 14 or 30 days, or a Custom Range, and cards for today, this week and the last 30 days;
- Top Referrers — who brought in how many, their milestone and latest activity;
- your draws — title, prize, draw date and winner;
- your Milestones.
Creating a milestone or giveaway
- Click Add New Milestone.
- Choose the Type:
- Milestone — a reward for reaching a number of referrals. Set Number Referrals Needed and, under Add Tags To User Profile, the CRM tags the member receives — use them to unlock the reward.
- Giveaway — a prize draw. Set Referrals Needed Per Entry and the Qualifying Date range.
- Add a Title / Headline, Description, an image and your own promotional message.
- Click Create.
The pencil edits a milestone, and the bin deletes it.
Running a draw
When a giveaway is due, click the play button (Run draw) next to it in the list. The draw window lists the participants — Username, Referrals and Entries, with Search Users and the total.
- Referrals counts the people who joined through the member's referral link within the qualifying dates.
- Entries is their referrals divided by Referrals Needed Per Entry, rounded down. A member with fewer referrals than one entry needs isn't in the draw.
Click Spin Now to pick the winner at random — every entry is one ticket, so more entries mean a better chance. The winner shows in the draws list.
Caution
Spin Again draws again and replaces the winner you had. Announce a winner only once you're done spinning.
What members see
Members see Invite People, Your Referral Link, Milestones & Rewards and Active Giveaways — turn on the Member Blaze sidebar widget so they find it. The widget is added to the feed only on the Business Plus plan. Members who joined through a referral link also show in Analytics → Growth.
Affiliate Center
If you run an affiliate program in your CRM, your affiliates can work from inside the community. Add Affiliate to the menu from Navigation → Quick add.
Members who belong to a program get the Affiliate Center with Dashboard, Offers, Earnings, Payouts and Referrals. Members without a program are sent to the program's landing page instead. Admins can always open it.
Programs, offers, commissions and payouts are all managed in the CRM — see Affiliates.
What an affiliate sees
The agreement comes first. If the program has an agreement the affiliate hasn't accepted yet, it opens over the Affiliate Center and can't be dismissed. They read it, tick I have read and agree to the Agreement and select I agree to these terms. Afterwards the Dashboard says "You've signed the Partner Agreement" — select Partner Agreement to read it again.
| Tab | What the affiliate does there |
|---|---|
| Dashboard | Their program ("Your status is"), visitors, unique visitors, referrals, sales, commissions and refunds over a date range, the Last 5 Referrals and Latest Activity |
| Offers | The offers they can promote. Open goes into an offer; an offer for a higher program shows Upgrade to … and leads to that program's page; a switched-off offer shows Closed |
| Earnings | Each commission — date, name, product, commission and activity — with totals for a date range |
| Payouts | Where they're paid, and what has been paid |
| Referrals | The people they referred — date, name, email and products |
Inside an offer, the affiliate finds:
- Your Commissions — what the offer pays them, or Non-Commissionable;
- the offer's referral links, each with a copy and an open button;
- Reporting — the same numbers as the dashboard, for this offer;
- Creatives — Banners (pick a size, then Download Banner), Videos (Download Video), Email Creatives (a Subject Line and Email Body to copy) and Social Creatives (copy for social posts), each grouped by the categories you set up.
Getting paid
Each community pays its affiliates from its own Stripe or PayPal, so an affiliate sets up payouts separately in every community they promote. On the Payouts tab, under Payout account:
- If the community offers both, the affiliate answers How do you want to get paid? — Stripe ("To your bank account, via Stripe") or PayPal ("To your PayPal email"). The community's default is marked Default.
- Stripe: they pick the country of their payout account — it sets the account's country and currency and can't be changed later without disconnecting — and complete Stripe's verification. The card then shows Stripe account connected.
- PayPal: they enter their PayPal email and select Save. The card shows PayPal connected. A payout to an email with no PayPal account isn't delivered; it's returned after 30 days.
Change method switches between Stripe and PayPal, and Disconnect removes the payout account — commissions can't be paid out until a new one is set up; the earnings history stays. Below the card, Pending (commissions still maturing), Available (ready to pay out) and Paid sum up the money — plus Debt when there are outstanding chargebacks, which are deducted from payouts — followed by Payouts over time and the list of payouts.
If the community hasn't connected Stripe or PayPal for affiliate payouts, affiliates have nothing to set up here, and admins see Set up affiliate payouts with a link to the payment settings.
Mobile App Setup
Settings → Add-ons → Mobile App Setup opens ESTAGE's app deployer in a new tab, where you set up the community's iOS and Android app. Members who install it use the same account and see the same community, with push notifications.
Things worth knowing
- The Member Blaze dashboard is visible to people with the View analytics permission; running a draw needs Award points & badges by hand, and editing milestones Edit levels, badges & reward rules. See Community roles & permissions.
- Mobile App Setup is available to administrators only.