# Your account in a community

> Your profile, handle and theme in a community, your notifications, two-factor authentication, and your own orders and subscriptions there.

Source: https://support.estage.com/community-your-account
Part of the ESTAGE Support help center (https://support.estage.com). Full knowledge base: https://support.estage.com/llms-full.txt

---

Every member of a community — admins included — has an **Account** section in its settings: how
you appear to other members, how you protect your sign-in, and what you've bought there.

Open the menu under your avatar and choose **Settings**. The **Account** card on the left has
**Profile Settings**, **Security** and **Billing**. Members see only this card; admins see it above
the [admin settings](https://support.estage.com/community-admin-settings).

## Your profile in this community

Your profile belongs to this community. If you're a member of several, each has its own profile,
so you can use a different handle, bio or cover in each.

Open **Profile Settings**:

| Field | What it does |
| --- | --- |
| Photo | **Change photo** uploads a new one, cropped square. It's saved as soon as you upload it. |
| **Cover** | The banner on your profile page. Best at 1600 × 360 px; wider images are cropped to fit. |
| **@ Handle** | Your @name in this community. It must be unique here: if someone already has it, you see *"Handle already exists."* |
| **Name** | The name members see on your posts and comments. |
| **Bio** | A few lines about you, shown on your profile. |
| **Location** | Shown on your profile. |
| **Social Links** | **Website**, **Instagram**, **Facebook**, **X**, **YouTube** and **LinkedIn**. Fill in the ones you want on your profile. |
| **Theme** | **Select theme**: **Community default** (follows whatever the admin sets), **Light Theme**, **Dark Theme**, or one of the community's own themes. |

Change what you need, then select **Save changes** in the bar at the bottom (**Discard** undoes your
edits). The theme previews as soon as you pick it but is only kept once you save.

> **Note: No themes to choose from?**
>
> If the admin has set one theme for everyone, the **Theme** section says *"This community uses one
> theme for everyone, set by its admin."* and there's nothing to choose. Admins set this with **Use
> the default theme for everyone** under **Styles** — see
> [Look, navigation & about page](https://support.estage.com/community-appearance).

**View profile** in the avatar menu shows your profile the way other members see it — see
[Member profiles](https://support.estage.com/community-profiles).

### Leaving the community

Members (not admins) have **Delete Profile** at the bottom of **Profile Settings**.

1. Select **Delete Profile**.
2. Type your email address to confirm.
3. Select **Delete Profile**.

> **Caution**
>
> This removes you from this community together with your purchases, activity and tags there, and
> it can't be undone. Your ESTAGE account and your profiles in other communities stay as they are.

## Notifications

The bell (**Notifications**) in the top bar shows what's happened since you last looked; on a
phone, it's in the bottom menu. A number on the bell counts your unread notifications.

Open the bell to see the latest few. Select one to go straight to it — the post, the comment, the
story, your profile — and it's marked as read.

| You're notified when | Goes to |
| --- | --- |
| Someone you [follow](https://support.estage.com/community-profiles#following-a-member) publishes a new post | The post |
| Someone comments on your post, or replies to your comment | The comment |
| Someone mentions you in a post, a comment or a story | Where they mentioned you |
| You unlock an achievement | Your profile |
| Your daily streak is about to break | The feed — post or react that day to keep it |
| Someone asks to join a channel (the community owner only) | The waiting requests in **Members** |

**Mark all as read** clears the list. When you have more than fit in the bell, **Show N
notifications** opens them all in one window, with its own **Mark all as read**.

New messages aren't in the bell — they're counted on the **Messages** icon instead. See
[Messages and calls](https://support.estage.com/community-messages).

## Two-factor authentication

**Security** adds a second step when you sign in: after your password, you enter a one-time code.
There are two methods, and you can turn on either or both.

| Method | Where the code comes from |
| --- | --- |
| **Authenticator App (Recommended)** | Google Authenticator or any other authenticator app — a 6-digit code |
| **Email Address** | A 4-digit code sent to your sign-in email |

The community's admin can require 2FA for everyone, in which case you're asked to set up a method
when you sign in — see [General settings](https://support.estage.com/community-general-settings#behavior).

### Turning on the authenticator app

1. Open **Security** and, on **Authenticator App (Recommended)**, select **Enable**.
2. Scan the QR code with your app, or type in the code shown under it.
3. Enter the 6-digit code the app shows, then select **Verify**.
4. Save your **recovery codes** — **Copy** or **Download** — somewhere safe, then select **Finish**.

> **Tip**
>
> Keep the recovery codes outside your phone. If you lose access to your authenticator app, select
> **Use a recovery code** when you're asked for the sign-in code. Each recovery code works once.

### Turning on email codes

1. On **Email Address**, select **Enable**. The email is your sign-in address and can't be changed
   here.
2. Select **Send Code**.
3. Enter the 4-digit code from the email and select **Verify**.

### Turning a method off

Select **Disable** on the method:

- **Authenticator app** — enter the 6-digit code from your app and your **Password**, then select
  **Disable method**. Lost the app? Select **Use recovery code** and enter a **Recovery Key** with
  your password instead.
- **Email Address** — enter your **Password** and select **Disable method**.

## Your orders and subscriptions

**Billing** (headed **Billing & Orders**) lists what you've bought in this community. It's your own
purchases, not the community's sales.

- **Active subscriptions** — each with its price, how often it renews, and the next renewal date.
- **Order history** — every order with its **Product**, **Amount**, **Status** and **Date**, and a
  **Download** link under **Invoice** when an invoice exists. Ten orders show per page.

### Cancelling a subscription

1. Under **Active subscriptions**, select **Cancel** next to the subscription.
2. Type `CANCEL` to confirm.
3. Select **Confirm cancel**. **Keep subscription** backs out.

You keep access until the end of the period you've paid for; after that it doesn't renew.

## Things worth knowing

- **You sign in with your ESTAGE account's email and password.** A community may have its own
  password, different from your ESTAGE account's — see
  [Joining and signing in](https://support.estage.com/community-joining#forgot-your-password). If you've forgotten your
  password, use **Forgot Password?** on the community's sign-in form. If you also work in Genesis, you change them in
  [Profile and security](https://knowledge.estage.com/account/profile-and-security/).
- **A profile change applies in this community only.** Your name and photo in Genesis, and in other
  communities, don't change with it.
- **Cancelling stops the next renewal.** It doesn't end the period you've already paid for.

Related: [Members & join requests](https://support.estage.com/community-members)