# Levels, points & leaderboards

> Decide how many points each action earns, build the levels members climb and what each one unlocks, and see who leads.

Source: https://support.estage.com/community-gamification
Part of the ESTAGE Support help center (https://support.estage.com). Full knowledge base: https://support.estage.com/llms-full.txt

---

Members earn **points** for taking part — posting, commenting, finishing lessons, showing up to
lives. Points add up to **levels**, and levels can unlock things: a CRM tag, the right to post, a
channel. The **leaderboard** shows who's most active. It's a simple way to reward the members who
keep your community going.

Point rewards and levels are set up under **Settings → Community Settings**.

## Before you start

- **Be an admin, or hold the right permission.** Editing point rewards and levels is **Edit levels,
  badges & reward rules** in [roles](https://support.estage.com/community-roles).
- **To unlock things with a level**, have the CRM tags or the [rule](https://support.estage.com/community-access-rules) you
  want it to open ready.

## Point rewards

**Settings → Community Settings → Point Rewards** sets what each action is worth. Each row has
**Points**, a daily **Limit** and an **On** switch. Turning a reward off stops awarding points for
it; the action is still tracked.

**Your activity** — what a member does:

| Action | Default points | Default daily limit |
| --- | --- | --- |
| Publish a post | 10 | 3 |
| Write a comment | 3 | 10 |
| React to a post | 1 | 20 |
| Post a story | 5 | 3 |
| Complete a lesson | 5 | — |
| Complete a course | 25 | — |
| Attend a live event | 5 | — |
| Your first post | 20 | once |
| Reach a 3-day streak | 10 | — |
| Reach a 7-day streak | 30 | — |

**From the community** — what others do with a member's content:

| Action | Default points |
| --- | --- |
| Someone reacts to your post | 2 |
| Someone reacts to your comment | 2 |
| Your post reaches 10 views | 5 |

A daily limit caps how many times a repeatable action earns points per day; leave it empty for no
limit.

> **Note**
>
> Comments shorter than 20 characters earn nothing, so a quick "Thanks!" won't move anyone up the
> leaderboard.

**Daily point ceiling** caps the total a member can earn per day in each group — by default 50 for
**Your activity** and 200 for **From the community**. Empty or 0 means no ceiling. The first-post
and streak bonuses don't count toward it.

Members see the enabled rewards under **How points work**.

## Levels

**Settings → Community Settings → Levels** opens **Community Levels**.

1. Click **New Level**.
2. Fill in:
   - **Level Name** and the **Points** needed to reach it.
   - **Level Description (optional)**, **Level Color**, **Level Image** and an optional **Lottie
     URL** for an animation.
   - Under **Unlock Rewards**, **Add Tags To User Profile** — CRM tags the member receives when they
     reach the level.
3. Click **Create** in the bar at the bottom.

A member's level score is the sum of the points they earn from their own activity and from the
community. When they reach a new level they get a "Level up!" pop-up.

### What levels can unlock

- **CRM tags**, through **Unlock Rewards** — and with them anything those tags open: a course, a
  badge, an automation in your [CRM](https://support.estage.com/crm).
- **Posting, commenting and channels**, through a level rule in **Rules** — see
  [Badges, rules & paid access](https://support.estage.com/community-access-rules). A member below the level sees how many
  points they still need.

> **Caution**
>
> **Levels feed access.** Lowering a level's threshold or editing a level rule can open posting or
> channels to many members at once.

## Leaderboards

The **Leaderboards** page ranks the top 10 members, plus the viewer's own rank, for **All Time**,
**Last 30 Days** or **Last 7 Days**, next to the list of levels. There's nothing to configure —
add **Leaderboards** to your menu from **Navigation → Quick add**, or turn on the **Leaderboard**
sidebar widget.

## Streaks and the progress widget

The **My Progress** sidebar widget gives each member a short checklist — complete your profile,
react to a post, leave a first comment, publish a first post — plus their daily streak and a weekly
goal. Members whose streak is about to break get a reminder notification.

A member's profile shows their stats, their streak with an activity calendar, and the
**Achievements** they've earned. On their own profile, members also see the next achievements
they're close to and how far along they are; other visitors see only the earned ones.

## Things worth knowing

- **New point values apply from the moment you save**, to actions members take after that.